One of the problems about trying to teach people to avoid Phishing attacks is that the banks often use the exact same tactics that the phishers use. It is mind-numbingly stupid of them to do so, but still we see emails from banks that contain links in them. As a rule I tell people not to click on the links in these emails, but rather to log into their account by typing in the address of their bank by hand.I had a question for my credit union about one of my accounts with them. The response came back and contained a link that I had to follow in order to reply. The email specifically said not to reply to the email because it wouldn’t be read. So, how do I know this isn’t a phishing attack? First of all I looked at exactly who the email came from. Believe me, this is far from foolproof. Email addresses can be spoofed. The more important sign was that when I followed the link I was not asked for any information at all. I did not have to login, I did not have to verify anything. In addition to this, the email came in response to an inquiry that I initiated and not out of the blue. The reply was relevant to the question I had asked.



